Privacy Policy

1. Introduction

PatternCanva ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered pattern design platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely through third-party payment processors)
• Design prompts and generated patterns
• Usage data and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies help us:

• Remember your preferences and settings
• Authenticate your account and maintain your session
• Analyze site usage and improve our services
• Personalize your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired) to provide and improve our services.

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Payment Processing: We use third-party payment processors, including Creem, to handle payment transactions. When you make a purchase, your payment information is processed directly by our payment providers. We do not store or have access to your full credit card details. Payment processors are required to maintain appropriate security measures and comply with applicable payment card industry standards.

We may also use third-party analytics services, hosting providers, and other service providers that may have access to your information as necessary to perform their functions. These third parties are contractually obligated to maintain the confidentiality and security of your information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]